The Surgery Kincumber
THE SURGERY KINCUMBER

Clinic Closed
Open 
Mon-Fri
8am - 5pm
Phone
4369 6777
Address
80 Avoca Drive
Kincumber
NSW 2251
Location
After Hours
0482 036 730*
Fees Apply

The Surgery Kincumber

The trustee for Kincumber General Practice unit trust ABN 92 571 704 060 is trading as The Surgery Kincumber at 80 Avoca Drive, Kincumber NSW 2261. It is an accredited private General Practice renting out practice space for visiting independent General Practitioners. The practice also employs General Practice trainee Registrars.

What information is stored

For the purpose of providing care to you as well as obtaining government rebates and grants on your behalf, we need to acquire and retain your identifying information. This is obtained at the time of your registering with the practice in addition to periodic updates when your circumstances change. Due to the nature of this being a medical practice, your health information is also stored.

How is the information stored

All information are stored securely in the Electronic Medical record as per standards within Australia. The storage and handling of the information is subject to Australian Consumer and Privacy laws. We are duty bound to protect information safely and diligently to the best of our abilities. We are mandated to immediately notify of any breaches if they were to happen. Some information is also stored under partner agencies that assist us such as online booking services like HotDoc. Their privacy policy would have been provided to you at the time of your contact with them.

When is my information released

Your identifying and personal information is generally not released without disclosure at the time of release. Identifying information may be routinely released while claiming rebates from medicare, or processing payments through payment gateways. These routinely happen following consultation. Your identifying as well as health information will be released when sending referrals to other members of your treating health care team, such as specialists. There may be instances where we release information to third parties such as employers/insurance companies/other treatment providers in the setting of a workers compensation injury. We may need to provide information to courts / mandatory legal circumstances. In such situations, we are obliged to release identifying/personal information regardless of consent. We will try to notify you if possible. We may use your de-identified information for performance and/or quality improvement processes. You can request to opt-out if you desire.

Unsolicited contacts

The Surgery Kincumber will only contact you for specific reasons. These may include SMS/Phone calls to remind you of upcoming appointments, SMS messages regarding any reminders for medical needs. We also send SMS messages for any health promotion campaigns. (You can opt out of those). If opted in, we may send information about your results. Please contact reception for further information.

I want my information

Your file held in the electronic medical records is a property of The Surgery Kincumber. You are entitled to get a copy of your records at any time. A health summary (usually 1-2 pages) is provided free of charge. A copy of your entire medical record can be obtained in a printed or electronic format paying the relevant fee. As we are mandated to hold your information, we will not be able to permanently delete/erase your records for a stipulated period of time.

Website Privacy Policy

This website is designed, operated and maintained by The Surgery Kincumber. All material published in this site are originally conceived. Any information sourced from elsewhere is duly acknowledged and displayed. This website is a protected intellectual and copyrighted property of The Surgery Kincumber. Any materials/designs/themes from this website must not be replicated without our consent.

Information collected from website

We do not collect any information directly. There are parties involved between you as customer accessing the web page and the content built and maintained by us. These include, from our end, the registrar that have registered this website address, the website hosting service, website performance and security providers, search engine providers and other data analysis agents. From your end, it can be from your device manufacturer and their affiliated organisations, browser plugins, your Wifi provider, the ISP and/or the VPN provider (if in use). The information obtained may include but not limited to: IP addresses, device, browser, geographic locations, ISP related information, time of access, duration of access and personal information may be collected by them in identified or de-identified form for quality control as well as monetising purposes. The only agency that we have directly engaged with is Google (Alphabet inc). We may be provided with de-identified information for performance and quality control of the website from Google (Alphabet inc) our website hosting company as well as security providers. We do not get access to any personal information from any agency.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behave in the same way as ours. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

What information is shared to third party

We do not share any data from the website with anyone.

Social Media Privacy Policy

The Surgery Kincumber operates on Facebook and Instagram.

What information is provided

Our social media platforms are operated with the goal of providing practice and health promotion information.

Can I contact you on social media to get results or book appointments?

At The Surgery Kincumber, we take privacy very seriously. We do not share any personal identifying information social media and strongly discourage people from doing so. We do not respond to personal / health related issues in social media. FOR APPOINTMENTS, RESULTS, HEALTH RELATED ISSUES, EMERGENCIES ETC PLEASE DO NOT CONTACT US ON SOCIAL MEDIA. For these, please make an appointment with the regular doctor or contact our reception for assistance.

What information is shared from Social Media?

Our social media accounts are configured for business usage. We get information about (number of) users and user engagement. However, your comments/ messages are visible to the public. The social media spaces are not controlled by us and we do not accept any responsibilities of consequences from your social media engagement.

Contact Us

For any clarification regarding our privacy policy you may contact us

  • Phone: 02 4369 6777
  • Email: admin@surgerykincumber.com.au
About:
The Surgery Kincumber is an Accredited Teaching General Practice
Accredited by AGPAL to meet RACGP Standards
Associated with Services Australia/Medicare
Associated Hunter New England Primary Health Network
Associated with Australian Medical Association (NSW)

The Surgery Kincumber

80 Avoca Drive
Kincumber NSW 2251
Darkinjung Country
Tel: 02 4369 6777
Fax: 02 4369 6779
Healthlink: surgking
The Trustee for Kincumber General Practice Unit Trust ABN 92 571 704 060 
Trading as The Surgery Kincumber
© The Surgery Kincumber June 2024 - Jun 2025
crossmenuchevron-down